Privacy Policy

Effective Date: January 30, 2025

Introduction
Welcome to Protune Lube & Tire (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.protunetires.com. 

1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details when you fill out a form, make an appointment, or contact us.
• Transactional Information: Details of services or purchases made through our website.
• Technical Data: IP address, browser type, operating system, and usage data through cookies and analytics tools.
• Location Data: If you allow location services, we may collect information about your general location for service recommendations.

2. How We Use Your Information
We use the collected information to:

• Provide and improve our services.
• Process transactions and appointments.
• Respond to inquiries and customer service requests.
• Analyze website performance and user behaviour.
• Ensure security and prevent fraudulent activity.

3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party companies assisting with website operations, payment processing, or marketing.
• Legal Authorities: If required by law or to protect our rights and users.
• Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to new ownership.

4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may impact certain functionalities of our website.

5. Data Security
We implement security measures to protect your personal data from unauthorized access, but no online system is 100% secure. Please use caution when sharing personal information online.

6. Your Rights and Choices

• Access & Correction: You can request access to or correction of your personal data.
• Opt-Out: You may unsubscribe from promotional emails at any time.
• Do Not Track: We currently do not respond to Do Not Track signals from browsers.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Protune Lube & Tire
125-30th Street, Toronto, ONT, M8W 3C3
Tel: 416-626-8863

By using our website, you agree to this Privacy Policy. Thank you for choosing Protune Lube & Tire!